Faq’s

We provide companionship and non-medical support for seniors and individuals who need assistance with daily activities. Our services include social companionship, help with errands, light housekeeping, meal preparation, and accompaniment to appointments or social activities.

All our caregivers go through a rigorous selection process, including background checks, interviews, and reference verification. We prioritise experience, compassion, and commitment to quality care.

Yes, we strive to match clients with caregivers based on personalities, interests, and specific needs to ensure a positive and comfortable companionship experience.

We offer flexible scheduling to meet a range of needs, from a few hours per week to daily visits. Contact us to discuss a plan that suits you best.

We provide services throughout Teddington and the surrounding areas, ensuring accessible companionship and support for clients within these areas.

Absolutely. We understand that each client’s needs are unique, so we offer fully customizable care plans tailored to individual preferences and requirements.

No, we do not offer overnight or live-in companionship for clients who require around-the-clock support and companionship.

Our caregivers can prompt with medication reminders, ensuring clients take their prescribed medications on time. However, we do not administer medications directly.

We perform regular check-ins, gather feedback from clients and families, and conduct ongoing training to ensure our caregivers maintain the highest standard of care.

In the event that your caregiver is unavailable, we will provide a qualified substitute to ensure uninterrupted support and companionship.

Our pricing depends on the level of support required, frequency of visits, and any specific needs. Contact us for a personalized consultation and quote.

Yes, our caregivers are trained to support individuals with dementia and Alzheimer’s, focusing on compassionate, patient companionship that prioritizes their safety and well-being.

Certainly. We understand that care needs can evolve, so our services can be adjusted at any time to accommodate changing circumstances.

Getting started is simple. Contact us to schedule an initial consultation, where we’ll discuss your needs, preferences, and any questions you may have. Together, we’ll create a plan that works for you.

Marmalade Care Ltd. is dedicated to providing personalized, compassionate companionship that fosters real connections. Our focus is on building relationships, enriching clients' lives, and supporting their independence in a comfortable, familiar environment.